FAQ

What are the advantages of participating online?

Engaging online offers several benefits:

• Flexibility: Contribute to decision-making processes at your convenience without the need to attend fixed meetings.
• Convenience: Quick and safe way to voice your opinions on various issues affecting the community.
• Stay Informed: Stay updated on community matters and share your perspectives.
• Community Discussion: Participate in discussions with diverse viewpoints from fellow community members.
• Inclusivity: Allows for participation from a wide range of people with different perspectives.

What are the benefits of registration? 

Registering on the website has multiple advantages:

• Representing Diverse Views: Helps in representing a broader set of perspectives, attributing feedback to individuals for richer insights.
• Encourages Thoughtful Responses: Promotes accountability and thoughtful engagement as feedback is associated with users.
• Timely Updates: Enables users to receive important news regarding projects.

I do not see a registration confirmation email. What should I do? 

If you didn't receive the activation email:

• Check your spam folder first.
• Contact the email service provider if there's a firewall issue.
• Ensure correct email address input.

How do I edit my profile?

Log in to your Your Voice Aurora account, click on your Username, select Profile from the dropdown menu, and make necessary updates.

How can I send feedback? 

Feedback can be submitted via online forums, polls, surveys, or by emailing YourVoice@aurora.il.us. Alternatively, mail comments to the address below:

City of Aurora, Illinois
ATTN: Communications and Marketing Department (5th Floor)
44 E. Downer Pl
Aurora, IL  60505

How is my feedback handled? 

All feedback is compiled and used by project managers to inform decision-making processes. Relevant information is shared with the appropriate City of Aurora leadership. 

Is my participation anonymous?

Your Voice Aurora ensures anonymity as it's hosted and moderated by Bang the Table. Refer to the Privacy Policy for details.

How is this engagement site moderated? 

Moderation is conducted independently by Bang the Table, ensuring comments remain unaltered. Offensive or off-topic comments are promptly removed. Refer to the Etiquette and Moderation Policy for details. 

Who can I contact about Your Voice Aurora?

For questions about content or the engagement process, email YourVoice@aurora.il.us. For project-specific inquiries, contact the relevant project manager listed in the Team Members section.